Privacy Policy

We may collect and process the following information about you:

  • Information that you provide when placing an order our website, including information provided at the time of creating your account on our website and other co-registrations (e.g. social media logins)
  • Information you provide us, or that we may collect from you, when you report a problem with our website;
  • Any correspondence we may have with you;
  • General, aggregated, demographic and non-personal information;
  • Your location and your mobile device, including a unique identifier for your device;
  • Details of transactions you carry out through our website;
  • Details about your computer, including but not limited to your IP address, operating system and browser type, as well as information about your general internet usage (e.g. by using technology that stores information on or gains access to your device, such as cookies, tracking pixels, web beacons, etc.,);
  • Your email address from a third party if you indicate that you have consented to that third party sharing your Information with us; and
  • Any other information we consider necessary to improve our services to you.

We may use the above information in the following ways:


  • To provide you with information, products or services that you request from us or which we believe may interest you, where you have consented to be contacted for such purposes;
  • To provide you with location-based services, such as advertising, search results and other personalised content;
  • To carry out our obligations arising from any contracts entered into between you and another entity using our website or between you and us;
  • To improve our services to you;
  • To ensure that content from our website is presented in the most effective manner for you and the device you use to access our website;
  • To notify you about any changes to our services; and
  • For any other reason which we deem necessary to improve our services to you.

The Information that we collect from you may be transferred to, and stored at, a destination outside of the UAE. It may also be processed by staff operating outside the UAE who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. We will store your information for as long as necessary to fulfil the purposes indicated in this Privacy Policy or as otherwise permitted or required by law. Your information may be transferred, stored, processed and used by our affiliated companies and/or non-affiliated service providers in one or more countries outside the UAE. Your payment details may be transferred to and stored with our affiliated companies in order to, among other things, process your payment details and provide support services to you.